My Account

Accessing My Online Account

How do I set up an online account?
As a new Hydroderm customer, you will be automatically setup with an online account with your first Hydroderm order.

 
How do I access my Hydroderm account?
To access your personal information, click on “My Account” on the top of the page and log in. With “My Account”, you can:

•  Order Status and History
•  Name and Password
•  Credit Card Information
•  Billing and Shipping Information

Order Status and History
Review your current and past Hydroderm shipments. You can easily reorder Hydroderm with one click of a button.

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Name and Password
View or edit your name, e-mail address, or password. Simply enter any new information and click "Update."



Credit Card Information
View or edit your credit card on file. Simply enter any new information and click "Update."



Billing and Shipping Information
View or edit your shipping or billing addresses. Simply enter any new information and click "Update."

Should I logout of my account?
The log out feature is provided to you as a security measure. Once you have logged out, you will not have access to “My Account” until you log in again. To log out, simply click “log out” at the top of the page.

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What should I do if I've forgotten my login and password?
If you have forgotten your login and/or password, click on “My Account” and enter your e-mail address you used to placed the order. Your login and password will be e-mailed to you shortly.